Updated: June 1, 2013
Thank you for visiting a Warner Bros. Entertainment Group ("we" or "us") offering. Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the collection and use of the personally identifiable information you submit on our online and mobile Web sites, services, and applications ("Site" or "Sites"). For certain offerings on our Sites, there may be additional notices about information practices and choices. Please read those additional privacy disclosures to understand how they apply to you.
THE INFORMATION WE COLLECT
Registration and account information. At some Sites, you can order products, play games, read critic and user reviews, enter contests, vote in polls, rate movies, TV shows and other content, or otherwise express an opinion, subscribe to one of our services such as our online newsletters, or participate in one of our online forums or communities. In the course of using our Sites, we may ask you to create an account or register for an application by providing us with certain personally identifiable information that can be used to contact or identify you, as well as to administer your account. The types of personally identifiable information that you provide as part of your account may include: name, address, e-mail address, telephone number, fax number, credit card and billing information, information about your interest in and use of various content, products, programs, and services, and other information that you provide to us.
Information about others/inviting friends. At some of our Sites, you can submit information about other people. For example, you might submit a person's name and e-mail address to share content or recommendations, send an electronic greeting card and, if you order a gift online and want it sent directly to the recipient, you might submit the recipient's name and address. The types of personally identifiable information that may be collected about other people as part of this process include recipient's name, address, e-mail address, telephone number, and information about the recipient's interest in and use of various content, products, programs, and services.
Some of our Sites also allow you to invite your friends to join our services and to connect with you through social media features. Inviting friends is always optional. To do so, you may provide their contact information or may enter your log-in credentials to import e-mail addresses from your address book from other sites that support such functionality (e.g., Yahoo! and Gmail). You select the friends you want to invite to share in this experience.
Social media. You can also engage with our content and other offerings, such as videos, games and applications, on or through third-party social media sites, plug-ins and applications, such as those offered by Facebook and others. You may also choose to link your account with us to third party social media sites. When you link your account or engage with our content on or through third party social media sites, services, plug-ins, or applications you may allow us to have ongoing access to certain information from your social media account (e.g., name, e-mail address, profile photo, gender, birthday, location, your list of friends and their contact information, people you follow and/or who follow you, the posts or the 'likes' you make). We may also receive non-personally identifiable information (e.g., content viewed, game performance, high scores, and information about advertisements within the content you have been shown or may have clicked on, etc.) from your interaction with our content.
Information collection from mobile devices. If you access our Sites, on your mobile telephone or other mobile device, we also may collect your unique device identifier and mobile device IP address (e.g. MAC address), as well as information about your device's operating system, mobile carrier, and mobile Internet browsers, your precise location information, and other information described in this Policy.
Providing requested information. In some cases, only persons who provide us with the requested personally identifiable information will be able to order products, programs, and services, or otherwise participate in the Site's activities and offerings.
Technical and usage information. We also collect certain non-personally identifiable information when you use our Sites such as the type of browser you are using (e.g., Firefox, Internet Explorer), the type of operating system you are using (e.g., Windows, Mac OS, iOS, and Android), the domain name of your Internet service provider or mobile carrier, IP address, and certain usage information.
HOW WE USE THE INFORMATION
Providing our products and services. We use the information we collect about you to fulfill your requests for our products, programs, and services, to respond to your inquiries about our offerings, to provide, personalize, and improve our offerings and to offer you other products, programs or services from us and our affiliates, business partners, and selected third parties that we believe may be of interest to you. These offers may be provided to you on an ongoing basis by electronic messages (e.g. email), online (including websites and mobile applications) and other means, unless you opt out. See 'Your choices' below for information on opting out.
The information we collect in connection with our online forums and communities is used to provide an interactive experience. We use this information to facilitate participation in these online forums and communities and, from time to time, to offer you products, programs, or services.
If you choose to submit content for publication, we may publish your screen name and other information you have provided to us on our Sites, the Internet, or elsewhere.
Communicating with you. We use information about you to communicate with you, such as to notify you when you have won one of our contests or when we make changes to our user agreements, to fulfill a request by you for an online newsletter, to confirm purchases you have made through our Sites, or to contact you about your account with us. You may also choose to receive push notifications from us on your mobile device.
We use the information that you provide about others to enable us to send them invitations, gifts, cards, or other content on your behalf or through our Sites. From time to time, we also may use this information to offer products, programs, or services to them.
Use of non-personally identifiable information. We use aggregate information about our users and non-personally identifiable information that we collect to improve the design, functionality and content of our Sites and to enable us to personalize your experience with our Sites and offerings. We use this information to (i) provide, maintain, personalize, protect, improve, and develop our products, programs, and services and to operate our business, (ii) to analyze usage and performance of our Sites, and (iii) for us and our affiliates, business partners, and selected third parties to offer you products, programs, or services.
INFORMATION SHARING AND DISCLOSURE
Change of control. In addition, we may transfer information about you in connection with a proposed or actual business transaction, such as if we or one of our business units or our relevant assets are acquired by, sold to, or merged with another company.
Service providers. Our agents and contractors may have access to personally identifiable information to help carry out the services they are performing for us. This may include providers of online computing, contact centre, and technology services.
We may also share such information with business partners and third parties (e.g., other marketers, magazine publishers, retailers, participatory databases and non-profit organizations) that want to market products or services to you. If we share personally identifiable information with such unaffiliated third parties for their own marketing purposes, we will provide you with an opportunity to opt out or block such uses.
Linked sites. Some of our Sites contain links to other sites whose information practices may be different from ours. Visitors should consult the other sites' privacy policies before submitting any information, as we have no control over information that is submitted to, or collected by, these third parties.
Sponsors and co-promotions. We sometimes may offer content or programs (e.g., contests, sweepstakes, promotions, games, applications or social network integrations) that are sponsored by or co-branded with identified third parties. By virtue of these relationships, the third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the activity. We have no control over these third parties' use of this information. The Site will notify you at the time of requesting personally identifiable information if these third parties will obtain such information.
Marketing Communications. We provide you with an opportunity to express your preferences with respect to receiving certain marketing communications from us or from unaffiliated third parties. If you ever decide in the future that you would like to update these preferences, (i) you may log into your account if you have created an account with us at one of our Sites to adjust your settings, (iii) you may follow the "unsubscribe" instructions provided in any marketing email you receive from us, or (iii) you may send us an email at [email protected] and we will edit your preferences accordingly. If you previously chose to receive push notifications on your mobile device from us but no longer wish to receive them, you can manage your preferences either through your device or app settings, depending on the type of device.
Uninstalling a Mobile Application. If you no longer wish to have any information collected by one of our applications, you may uninstall the application by using the standard uninstall processes available on your mobile device or via the mobile application marketplace or network.
COOKIES AND OTHER TECHNICAL INFORMATION
Cookies and Web beacons.
Some of our Sites may use locally stored objects (sometimes referred to as "Flash cookies") to provide certain content, such as video on demand, video clips, or animation. Adobe's Flash player and similar applications use this technology to remember settings, preferences, and usage similar to browser cookies. Flash cookies are not managed through your web browser, but you can access your Flash management tools from Adobe's web site.
Our Sites may also use third party analytics providers to analyze traffic on our Sites in an aggregate manner and understand how visitors use our Sites, including details of the site where a visitor has come from and the total number of times a visitor has been to a Site. We use the information to improve our Sites and enhance the experience of our visitors. To see a non-exclusive list of third party analytics providers we may use on our Sites and how you can change your choices about their services, please click here.
If you use one of our mobile applications, third parties may track your mobile activity and provide such information to third party advertisers for the purpose of delivering you targeted advertisements. If you have an iOS device, you can disable its ad tracking method, known as the Identifier for Advertising ("IDFA" or "IDA"), through your device’s settings (e.g., Go to "Settings" -> "About" -> "Advertising", then turn "Limit Ad Tracking" to "ON" (turning to the "ON" position turns off the device’s IDFA)).
OUR COMMITMENT TO SECURITY
HOW YOU CAN ACCESS OR CORRECT INFORMATION
To help protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.
ADDITIONAL INFORMATION REGARDING CHILDREN'S PRIVACY
Companies within the Warner Bros. Entertainment Group have certified with the U.S. Department of Commerce's Safe Harbor Program to address data transfers from the European Union and Switzerland. For a list of these companies, please click here.
NOTIFICATION REGARDING UPDATES
HOW TO CONTACT US
Warner Bros. Entertainment Group of Companies
Warner Bros. Entertainment Australia Pty Limited
Warner Bros. Entertainment Danmark ApS
Warner Home Video Denmark, a division of Warner Bros. Entertainment Danmark ApS
Warner Bros. Entertainment Finland Oy
Warner Home Video Finland, a division of Warner Bros. Entertainment Finland Oy
Warner Bros. Entertainment France S.A.S
Warner Home Video France, a division of Warner Bros. Entertainment France S.A.S.
Warner Bros. Entertainment GmbH
Warner Home Video Germany, a division of Warner Bros. Entertainment GmbH
Warner Bros, Entertainment Nederland B.V
Warner Home Video Benelux, a division of Warner Bros. Entertainment Nederland B.V.
Warner Bros. Entertainment Italia S.P.A
Warner Bros. International Television Italia S.r.L
Warner Home Video Italy, a division of Warner Bros. Entertainment Italia S.p.A.
Warner Bros. Entertainment Norge AS
Warner Home Video Norway, a division of Warner Bros. Entertainment Norge AS
Columbia Tri-Star Warner Filmes De Portugal LDA
Warner Bros. Entertainment España SL
Warner Home Video Spain, a division of Warner Bros. Entertainment España , SL
Warner Bros. Entertainment Sverige
Warner Home Video Sweden, a division of Warner Bros. Entertainment Sverige AB
Warner Home Video Switzerland, a division of Warner Bros. Transatlantic Inc.
Warner Bros. Entertainment UK Limited
Warner Home Video UK, a division of Warner Bros. Entertainment UK Limited
New Line Productions, Inc.
Telepictures Production Inc.
TMZ Productions Inc.
WB Games Inc.
Warner Bros. Advanced Digital Services, a division of Warner Bros. Technical Operations Inc.
Warner Bros. Animation Inc.
Warner Bros. Consumer Products Inc.
Warner Bros. Digital Distribution, a division of Warner Bros. Home Entertainment Inc.
Warner Bros. Distributing Inc.
Warner Bros. Entertainment Inc.
Warner Bros. Interactive Entertainment, a division of Warner Bros. Home Entertainment Inc.
Warner Bros. International Television Distribution Inc.
Warner Bros. Pictures, a division of WB Studio Enterprises Inc.
Warner Bros. Studio Facilities, a division of WB Studio Enterprises Inc.
Warner Bros. Television Distribution Inc.
Warner Bros. Television, a division of WB Studio Enterprises Inc.
Warner Bros. Television Group
Warner Home Video, a division of Warner Bros. Home Entertainment Inc.
Below is a list of some of the Time Warner companies that are affiliated with the Warner Bros. Entertainment Group companies and with whom we may share information we collect at our Sites. We may update this list from time-to-time with additional Time Warner companies, so please check back periodically to keep up-to-date.
Home Box Office
Turner Broadcasting System
Your privacy is important to us. Companies within the Warner Bros. Entertainment Group have self-certified with the U.S. Department of Commerce's Safe Harbor Program to address data transfers from the European Union and Switzerland.
Under the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework, these companies comply with the relevant Safe Harbor principles ("Principles"), which we encourage you to view at the U.S. Department of Commerce's Safe Harbor web site at www.export.gov/safeharbor/.
Below is a list of the Warner Bros. Entertainment Group companies that are self-certified under the Safe Harbor framework. We may update this list from time-to-time, so please check back periodically to keep up-to-date.
Warner Bros. Advanced Digital Services, a division of Warner Bros. Technical Operations Inc.
If you have any questions or issues regarding the privacy practices of the companies listed above in relation to the Principles, we encourage you to first contact us at [email protected]. In the event you feel your concerns are not resolved, you may file a complaint, in writing, with the American Arbitration Association ("AAA") for mediation, and if necessary, to binding arbitration for final resolution. To help expedite the process, complaints should be filed in English. For more information, including instructions on how to file a complaint, we recommend you contact AAA at:
THIRD PARTY TARGETED ADVERTISING OPT-OUT SITES
Sites where you can obtain more information about third party ad servers and your ability to opt-out of targeted advertising from such third parties.
Your Online Choices: http://www.youronlinechoices.com.au/
THIRD PARTY ANALYTICS PROVIDERS
|Provider||Website||Your choices about their services|
Note: This is a non-exclusive list